Lanbide: Pioneer in AI Governance in the Public Sector

In a context of accelerated digital transformation and increasing regulation in the use of the Artificial Intelligence (IA), Lanbide, the Basque Employment Service, has taken a step forward to consolidate its position as a benchmark in the governance of AI systems within the public sector. Thanks to its strategic commitment to the Anjana Data Platform, Lanbide has not only strengthened its data governance model, but has also evolved towards transparent, ethical and secure management of AI in its business processes.

A mature and scalable data governance project

Lanbide already had a solid foundation in the data governance, established through the Anjana Data Platform. The integration with the operational data stored in the ODS, the DWH and the platform BDaaS EJIE enabled the entity to manage and monitor its data ecosystem with an approach aligned to international standards and best practices.

With the migration of the BDaaS architecture towards AWS (BatData), work has been done to ensure continuity of governance through integration with the new infrastructure and identity management system. This process has laid the groundwork for the possible transition of Anjana Data Platform from an On-Premise to SaaS model, which would optimise management and reduce operational costs.

AI Governance: From Strategy to Action

Lanbide's natural evolution towards AI governance arises from the need to ensure the use reliable y responsible of algorithms in the decision-making. In a developing regulatory environment, such as that of the EU AI Regulation (AI Act) and the EData Governance Strategy of the Autonomous Community of Euskadi (CAE), Lanbide has defined a series of strategic objectives:

• Regulatory complianceEnsure alignment with European and regional regulations to avoid legal risks and strengthen digital trust.
• Algorithmic risk managementIdentify and mitigate biases, ensuring that AI models are fair and safe.
• Transparency and audit: Implement an algorithm-driven inventory with traceability and monitoring mechanisms.
• Ethics and fundamental rightsIntegrating AI into a governance framework that protects citizens' rights and promotes equity.

Algorithm-governed inventory: A cutting-edge initiative

Lanbide has implemented a AI Governed Inventory, This is a significant step forward compared to traditional models such as the CAE Catalogue. This inventory allows:

• Standardisation of documentation using pre-defined and validated templates.
• Continuous updating, ensuring accurate information in real time.
• Advanced search and traceability, with detailed filters for models, data and reports.
• Structured operating model, ensuring rigorous control in line with regulations.
• Comprehensive governance of the model and its data, The new system is a tool to detect and mitigate biases at source.

One of the first use cases in this inventory has been the Careers and Skills Assistant, The new system, a model based on statistical profiling and predictive techniques to analyse the demand for employment, has been implemented. Thanks to the governance implemented, efficient monitoring and increased confidence in the use of these systems has been achieved.

Key impact and benefits

Lanbide's success in AI governance has led to significant improvements in its operations and in public confidence:

• Greater transparency in the use of algorithms in public administration.
• Efficient monitoring of AI models, minimising risks and biases.
• Regulatory compliance with European and regional guidelines.
• Reference for other institutions, The new system will set a standard that can be replicated in the public sector.

A replicable model for public administration

Lanbide has not only incorporated a governance framework aligned with the European regulations, but has demonstrated how AI can be integrated in a way that is not only ethics y efficient in the delivery of public services. This project is not just an operational improvement, but a paradigm shift in data management and AI in the public sector.

Lanbide's experience serves as a reference for other institutions seeking to strengthen their AI governance and respond to regulatory challenges with a clear and effective strategy. With this innovative approach, Lanbide positions itself as a leader in responsible AI management, setting a precedent in Spain and Europe for data governance in the public sector.

Access the full resource on the Lanbide Case Study and learn about the initiative first hand through the Lanbide Youtube Channel